Privacy Policy
At Bed Bug Exterminator Racine (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website bedbugexterminatorracine.com (the “Site”) or our pest control services (the “Services”). By accessing our Site or Services, you agree to the terms outlined below.
1. Information We Collect
- Personal Information: When you contact us through forms, phone calls, or email, we may collect your name, phone number, email address, and service location.
- Service Information: If you book an inspection or treatment, we may collect details about your property and pest control needs.
- Non-Personal Information: We may collect information such as your IP address, browser type, device information, and pages visited through cookies or analytics tools.
2. How We Use Your Information
- To respond to inquiries and provide the services you request.
- To confirm appointments, send reminders, and deliver updates about your service.
- To process invoices and manage payments.
- To improve our Site’s performance, user experience, and service offerings.
- To send marketing communications, offers, or updates (you can opt out at any time).
- To comply with legal obligations and resolve disputes.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal data. We may share information only in the following situations:
- With Service Providers: Trusted third-party vendors who help us operate our website, manage scheduling, or process payments.
- For Legal Reasons: If required by law, court order, or government regulation.
- Business Transfers: If we undergo a merger, acquisition, or sale of business assets, customer data may be included in the transfer.
4. Cookies & Tracking Technologies
Our Site uses cookies, log files, and tracking tools (such as Google Analytics) to understand visitor behavior and improve functionality. Cookies help us remember your preferences and provide a smoother browsing experience. You can disable cookies through your browser settings, but some Site features may not work properly.
5. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. While we take precautions, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing emails or communications.
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. Please review their policies before submitting personal information.
8. Children’s Privacy
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal data from them. If we become aware that information has been collected from a child under 13, we will delete it promptly. Parents or guardians who believe their child has provided information should contact us immediately.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once data is no longer needed, it will be securely deleted.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site or Services after changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Bed Bug Exterminator Racine
Phone: (262) 770-5200
Email: contact@bedbugexterminatorracine.com
Website: bedbugexterminatorracine.com
Last Updated: September 2025